ACT delivers the right and effective telephone testing solutions for your business.
Tell us what you need to achieve
Wide Range of Solutions
ACT offer a wide range of solutions and services designed to suit all customer needs from the small back office project to a full global deployments.
Telecoms Solutions
We provide a wide range of best of breed telephony solutions with the ACT service wrap to help you make the right choice at the right budget.
Compliance Testing
Demonstrating that your telephony services are meeting and staying within compliance guidelines is essential. ACT gives you evidence to demonstrate your compliance through a range of test plans.
Virtual Numbers
We provide a wide selection of telephone numbers from over 120 global locations. All our numbering solutions also provide advanced call handling functionality to help you make the most from any numbers utilised.
Contact Centre Testing Platform
Our platforms enable the application of world-class testing and monitoring processes for contact centre and unified communication environments.
Finding the right test platform to meet your outcome and budget
ACT work with our customers to enable you to choose the right testing solution to achieve your goals first time; everytime. Our custoemrs have different testing goals when testing. These include -
1. Testing the audio quality.
2. Testing a system under different volumes of telephone calls - Load testing
3. Testing how a system interacts with databases
4. Testing a number is active and working when called
5. Testing interactive IVR and biometric identity voice systems
6. Testing they are meeting compliance guidelines
1. Testing the audio quality.
2. Testing a system under different volumes of telephone calls - Load testing
3. Testing how a system interacts with databases
4. Testing a number is active and working when called
5. Testing interactive IVR and biometric identity voice systems
6. Testing they are meeting compliance guidelines
The ACT Platform
ACT deliver different levels of functionality depending on our customers bespoke needs. As such we ensure our systems are highly configurable to cater for all project needs. Our testing and monitoring afford our customers the ability to not just test under load, but to also set a base line and to then continually monitor against the agreed baseline.
Maximizing your ROI
ACT ensures and that your resources are properly allocated and prioritised so you achieve cost-effectiveness and efficiency as a programme rather than just a project.
